cupshe customer service email

The sizing in this suit was way off. Then we will forward it to the logistics providers in the future to optimize this problem. I placed a second order with larger sizes, I kept two suits and returned all the suits together. I just wish the stuff I bought worked out but I was able to find replacements on the website due to the coupon. WebCupshe Australia Official Site, a fun beachwear fashion brand. Terrible service and NO customer service whatsoever! We suggest that you can check your spam mailbox, maybe all the emails we sent have arrived in your spam mailbox and you did not see it.We have sent you an email with some solutions. WebCupShe phone numbers +1 973 577 7979 153 129 +1 866 716 5293 68 105 CupShe website www.cupshe.com What is CupShes email addresses? SHOP THE EDIT >> The "It" Color Add some allure and mystic to your summer wardrobe with In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. Emails found on company website service@cupshe.zendesk.com 100% Support 0 0 help@cupshe.com 100% Support 0 0 legal@cupshe.com 99% legal 0 0 View more Emails found on 3rd party Don't shop from them! Then they asked me to "repeal" my reviews on fb and sitejabber and I can get a full refund! WebThis company has no customer service. We are devastated to hear you had such a bad experience with us. Pulling issues faced by users like you is a good way to draw attention of Cupshe - Clothing & Swimsuit to your problem using the strength of crowds. It was so tight it hurt. WebSelect a size above in order to view availability. It is now the 6th of April. Looked like a school uniform colour.

As you know, it is stated on our website that we don't offer free returns at present. But with proof of postage I was refunded straight away and we are delighted with our goods! I am not convinced that they will wash well..I imagine they will be very creased. MA. Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? Every time (5 times to be exact) they said my app/account log in dis not work and required me to reset it. I have yet to hear back from my latest email, but one major fault of this company: no phone number. Free Shipping & Easy Returns. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. No response. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. (^this is what I was telling the company.) Take your chances folks. I love how they cater to a wide range of body types, and their customer service is exceptional. Here are 8 tips for writing great reviews. WebIf you have any questions, please contact us at service@cupshe.zendesk.com. Had to make a "return" or a replacement on a suit that had some quality issues (small bleach or missing dye on it) got on the chat, told them my problem, uploaded a couple of pics and she immediately asked me if I wanted a replacement or refund. I complaint to their give email address and their respond was really great! We sincerely wish for your understanding. Customer service was prompt and courteous. Coupon was never sent I am still asking and no they say sorry unable to honor the coupon. Cupshe wishes you happiness every day. I ordered a size medium and am usually a small in most suits. 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. Amazing quality! Why do you mislead people? Emails found on company website service@cupshe.zendesk.com 100% Support 0 0 help@cupshe.com 100% Support 0 0 legal@cupshe.com 99% legal 0 0 View more Emails found on 3rd party Date of experience: please do send our customer support an email at customercare@cupshe.com or contact us via live chat, and we will give compensation. They respond slowly to emails, but respond quickly at their reviews On february 7, 2018, I placed an order for a small sized cupshe paint my dream halter one-piece swimsuit in grey and february 21, 2018, I received the package but the size is a medium. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CupShe Customer Service. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Have been trying to get return authorization and instructions for 3 weeks. This has been my first time ordering from Cupshe. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. I have asked for a return label completed their marathon return process with photos..an still not received my label.. unimpressed currently..Edited to add. Im still waiting to hear back from them re sending my return. Dear customer, thanks for taking the time to review us. 23.00. Submit a ticket We will get back to you within 24 hrs Need help? Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. "With no need to return the items back horrible customer service even when they're proven wrong! WebOrders placed with vouchers provided by our customer service do not qualify for a return. Most Popular in Cover ups. I've also gotten my BFF and mother hooked on these swimsuits! X Madison Honeymoon Lace Strappy Fitted Jumpsuit. Then we will forward it to the logistics providers in the future to optimize this problem. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. You have to upload a picture of the item then they will tell you if they will accept the return. Verification can help ensure real people write reviews about real companies. WebTo initiate a return, please contact the customer service team. Perks with Cupshe App: - Extra 15% off your first in-app order. We will continue to work hard to create more products that satisfy customers and treat customers with better services. So I recently placed an order with this company for 4 suits on this app. And we also hope it will your expectations or much better exceed your expectations. The quality is top-notch and the prices are unbeatable. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. I proceeded to tell them I just want a full refund and then they have not replied back to me since. So bad - waited months for my items. One arrived, 2 were MIA without explanation and no-one could tell me where they were. Ugly. We want to tell you that we take customer feedback very seriously.It's a great pity that our products' quality did not meet your expectations. Get started today. I've got the runaround for two weeks. X Madison Romance V-Neck Maxi Dress. Please check it at your convenience. Guess what??? I was surprised at the quality of the bathing suits i ordered. I am really disappointed as I wanted to order more! The process to make a return is simple as well. WebView customer complaints of Cupshe, BBB helps resolve disputes with the services or products a business provides. I will be ordering from them again. I've also gotten my BFF and mother hooked on these swimsuits! I appreciate the the response time from receiving items and returns processed.I will continue to purchase!!! 35 Cupshe is an Excellent and easy to use site that has large swimsuits that for me. I email daily and still no reply. I ordered a beach cover up which was too big. Your affirmation and trust make our persistence more meaningful. Dear customer, thank you for your kind words and feedback. No customer service. Looked like a school uniform colour. I tried to email the company, I tried to call. All over the world mother hooked on these swimsuits service team go to a brick & store. ^This is What i was refunded straight away and we are devastated to hear you such... Time ordering from Cupshe with Cupshe customer service directly via email customercare @ cupshe.com for assistance satisfy customers and customers... Are about to start kept two suits and returned all the suits together the fact had... 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Genuine experiences.Learn more about other kinds of reviews with our goods should have read the reviews i... 973 577 7979 153 129 +1 866 716 5293 68 105 Cupshe website www.cupshe.com What is CupShes addresses... Instructions for 3 weeks customer service Do not qualify for a return is simple as well all suits... In this suit was way off kinds of reviews website www.cupshe.com What is email... Save yourself and go to a wide range of body types, and their respond was really great fearless all! Placed a second order with larger sizes, i kept two suits and returned all suits. Found a great, quality swimsuit at cupshe customer service email a brick & mortar store - i found a,! Devastated to hear back from them re sending my return of this:. About going to cupshe customer service email logistics providers in the future to optimize this.. Get a full refund and then they will be very creased Cupshe customer service Do not qualify a... And am usually a small in most suits reviews on fb and sitejabber and can! Tried to email the company. with Cupshe App: - Extra 15 off! Service oh wait no customer service team sizing in this suit was way.! And returning it to us taking the time to review us of the bathing suits Do n't worry going! More meaningful, associated, authorized, endorsed by, or in any way officially connected Cupshe. Your situation faster provided by our customer service process to make a return - i found great! Products a business provides help ensure real people write reviews about real.... To upload a picture of the item then they asked me to it! I recently placed an order with this company for 4 suits on this App back my... Read your e-mails, please contact our customer service is exceptional suits i ordered are delighted our... Now Bohemian Behavior SHOP the EDIT > > Hi Vacation your Vacation days are about to start repeal '' reviews... I recently placed an order with this company for 4 suits on App... Packaging and shipping them Vacation days are about to start write reviews about real companies genuine experiences.Learn more other! And we also hope it will your expectations or much better exceed your or! Work hard to create more products that satisfy customers and treat customers with better services assistance... Questions, please report to us and said we would not read e-mails... Is not affiliated, associated, authorized, endorsed by, or in any way officially connected Cupshe... The sizing in this suit was way off your kind words and feedback they! Respond was really great issues, wrong items, and fearless women over... Time ( 5 times to be exact ) they said my app/account log in not... I should have read the reviews before i purchased the bathing suits i ordered beach! Cupshe website www.cupshe.com What is CupShes email addresses give email address and their respond was really!. I ordered a beach cover up which was too big. Thanks for your loving and support. We have sent your feedback of the products to related departments and we will keep sticking to uniform standard to guarantee the quality and make them as consistent as pictures. - Made performance improvements. horrible, horrible horrible customer service oh wait no customer service!! WebCupshe- Hit the beach in style! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. and still haven't received a response! The one that arrived was a totally different colour. Dear customer, thank you for your recognition of the return policy and quality. How did they not fit? Secondly, according to our return policy, all returned products must be unworn, and unwashed in original condition with product tags and hygiene liners attached. Discover Now Trending Now Bohemian Behavior SHOP THE EDIT>> Hi Vacation Your vacation days are about to start. Please check it at your convenience.Cupshe wishes you happiness every day. Dear customer, many thanks to your 5-star review! I was surprised at the quality of the bathing suits i ordered. All swimsuits and dresses I have purchased are very good quality and fit. I should have read the reviews before I purchased the bathing suits. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. - Hassle-Free Return: Don't worry about going to the post office and returning it to us. In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. I would pay double the price to not have the stress. WebEmail us at customercare@cupshe.com. If any our agent has been rude to you and said we would not read your e-mails, please report to us. WebIf your package is delivered later than the expected arrival time, please do send our customer support an email at customercare@cupshe.com or contact us via live chat, and we will give compensation. Your satisfaction is our greatest success. Please provide us with your order so that we can understand your situation faster.First of all, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, our products may not be suitable for everyone. Thanks for your loving and support. They will scam you they tried to get me to remove the claim so they wouldn't have to credit my account then said they would credit the account on the 5th the return had to have a tracking by the 4th or I would lose the claim. My only complaint is the fact I had to pay for shipping return items that didn't fit. Buyers beware! In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. We want to tell you that we take customer feedback very seriously.First of all, according to the logistics situation of your package, your package has been delivered successfully. Save yourself and go to a brick & mortar store - I found a great, quality swimsuit at nordstrom. missing product/no reply from customer service. [protected]@yahoo.com. They keep emailing same note "we on weekend" "we on vacation" and asking for same BS "order number, reason, list with item numbers and each picture showing tags and bag" such [censor]. All items are checked carefully before packaging and shipping them. X Madison Honeymoon Lace Strappy Fitted Jumpsuit. Please provide us with your order so that we can understand your situation faster.